Privacy Policy

Effective Date: [Insert Date]
Website: www.mivaas.com
Brand: Mivaa’s – Activewear for Women & Men

Mivaa’s values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of personal data when you interact with our platform:

A. Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping & billing addresses

  • Payment details (processed securely via third-party payment gateways)

B. Technical & Usage Data:

  • IP address

  • Browser type, device type, and operating system

  • Pages visited, session duration, and site interactions

  • Location data (approximate, based on IP)

C. Optional Information:

  • Feedback or reviews

  • Wishlist or saved items

  • Survey responses or marketing preferences

2. How We Use Your Information

We use your data for purposes including:

  • Processing and fulfilling your orders

  • Sending order confirmations and tracking updates

  • Customer support and resolving queries

  • Improving user experience and website functionality

  • Personalizing marketing messages (with your consent)

  • Detecting and preventing fraud or misuse

We do not sell or rent your personal data to third parties.

3. Data Sharing

We may share your information only with trusted service providers who assist us in:

  • Shipping and logistics

  • Payment processing

  • Customer support tools

  • Marketing platforms (email/SMS services, ad platforms)

These partners are obligated to keep your information secure and confidential.

4. Cookies & Tracking Technologies

Mivaa’s uses cookies and similar tools to:

  • Remember user preferences

  • Track shopping cart activity

  • Analyze site traffic and user behavior

  • Deliver relevant ads on third-party platforms (e.g., Facebook, Google)

You may modify your browser settings to disable cookies, but some site features may not function properly.

5. Data Storage & Security

We implement industry-standard security protocols to safeguard your data:

  • Secure Socket Layer (SSL) encryption

  • PCI-compliant payment gateways

  • Limited internal access to sensitive data

However, no method of transmission over the internet is 100% secure. You use our website at your own risk.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Opt out of marketing communications at any time

  • Request deletion of your personal information (subject to order history/legal compliance)

To exercise your rights, contact us at privacy@mivaas.com or call our support line.

7. Third-Party Links

Our site may include links to third-party websites (e.g., courier tracking, Instagram, etc.). We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Mivaa’s does not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, it will be deleted immediately.

9. Updates to this Privacy Policy

We may update this policy periodically to reflect changes in law or business practices. The revised version will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or your data:

📧 Email: privacy@mivaas.com
📞 Phone: +91 22 4890 6274 / +91 22 4893 0015
🌐 Website: www.mivaas.com